STRICT NO-CANCELLATION & NO-REFUND POLICY
Please review all event details, pass categories, pricing, and your schedule thoroughly before confirming your booking.
• All pass bookings and ticket purchases are 100% final upon successful transaction completion.
• NO CANCELLATION is permitted after purchasing a pass.
• NO REFUND will be issued under any circumstances.
• Passes are strictly NON-TRANSFERABLE and cannot be resold or reassigned.
1. Explicit Non-Refundable Scenarios
Refunds will NOT be provided under any of the following circumstances (including but not limited to):
- Change of Mind: Deciding not to attend, schedule changes, conflicting academic exams, or personal commitments.
- Non-Attendance / Absence: Failure to attend the event on the scheduled date for any personal, medical, or travel reason.
- Late Arrival: Arriving after the entry gate closure time or missing any segments or performances.
- Denied Entry / Removal: Being denied admission or escorted off the premises due to lack of valid identification, unruly behavior, intoxication, or possession of prohibited substances.
- Lost Pass: Inability to display your digital QR pass at check-in due to a dead smartphone battery or deleted email (attendees are advised to save offline copies).
- User Duplicate Purchase: Making repeated bookings by mistake. Attendees must verify booking confirmation before initiating any duplicate payment attempt.
2. Non-Transferable & Single Identity Rule
Each pass is cryptographically registered to the attendee's verified name and student ID.
Passes cannot be transferred to another individual, exchanged for another pass category, or carried forward to any future events. Attempted reselling or unauthorized transfer will void the pass immediately without refund.
3. Failed Online Transactions & Bank Deductions
In rare instances where an amount is debited from your bank account, debit/credit card, or UPI app, but the booking was not confirmed due to network connectivity issues or gateway timeouts:
Automatic Reversal: Such failed or interrupted transactions are automatically reversed by your bank or the payment gateway (Razorpay) back to your original payment method.
Settlement Timeline: Banking reversal typically completes within 5 to 7 business days depending on your issuing bank's standard clearing cycle.
4. Event Rescheduling & Force Majeure
In the extraordinary event of severe weather emergencies, natural disasters, administrative orders, or circumstances beyond reasonable control resulting in the event being rescheduled:
All valid passes will remain 100% active and automatically transferrable to the rescheduled date. Monetary refunds will not be issued for rescheduled events.
5. Support & Assistance
If money was debited from your account without a pass code being generated, or if you need help verifying an active booking, please send your transaction reference ID to our official support desk: